PSI flags are showing up in your cases. Do you know what to do with them?
A practical, 19-video mini-course built specifically for CDI specialists, coders, HIM, and quality professionals who need to understand Patient Safety Indicators — and apply that knowledge without second-guessing every flag.
A few months ago I gave a presentation on Patient Safety Indicators to a group of CDI and coding professionals.
Within days, my inbox looked like this:
"Can you share that slide deck?" "Do you have a resource I can actually work from?" "I've been searching for something like this for months."
That last one hit hard. Because I knew exactly what they meant.
PSIs are everywhere in our daily work — flagged in audits, surfacing in quality dashboards, landing in your inbox from compliance. And yet finding something that actually explains them the way CDI and coding professionals need? The clinical logic, the specification nuance, the documentation and coding implications, all in one place?
It barely exists.
So I built it.
If PSIs have ever made you pause, second-guess, or feel like you were catching up in real time — this is for you.
Who is this for?
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You're a CDI specialist encountering PSI-flagged cases and not sure how to approach the documentation review
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You're a coder who needs to understand how PSI specifications translate into coding decisions
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You're in HIM or quality and need a working knowledge of PSIs to support audit responses, denials, or quality improvement work
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You're a CDI or coding team lead who wants a consistent, clinically grounded framework to share with your team
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You've been through a PSI audit and realized how much you didn't know
What You'll Be Able To Do
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Read a PSI specification — not just the summary, but the actual AHRQ numerator and denominator logic — and understand what it's measuring
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Identify when a PSI flag is clinically defensible and when documentation may support a query or coding clarification
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Recognize the clinical indicators that distinguish a PSI-included case from an excluded one
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Walk into a PSI audit review with confidence, not with the feeling that you're catching up in real time
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Explain PSI logic to providers, quality teams, and compliance colleagues in terms that make clinical sense
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Apply what you know to the PSIs your facility is most likely to be measured on, from pressure ulcers to postoperative sepsis to perioperative PE/DVT
01.
Module 1 — Foundation
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Welcome to PSI Without Panic
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PSI Fundamentals: What CDI & Coding Need to Know
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How to Read a PSI Specification
These three modules are the foundation everything else builds on. Understanding the specification structure is what separates a confident audit response from a guess.
02.
Module 2 — The PSIs, One by One
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PSI 03 — Pressure Ulcer Rate
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PSI 04 — Death Rate Among Surgical Inpatients
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PSI 05 — Retained Surgical Item or Device Fragment
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PSI 06 — Iatrogenic Pneumothorax
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PSI 07 — Central Venous Catheter-Related Bloodstream Infection
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PSI 08 — In-Hospital Fall With Hip Fracture
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PSI 09 — Perioperative Hemorrhage/Hematoma
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PSI 10 — Postoperative Acute Kidney Injury Requiring Dialysis
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PSI 11 — Postoperative Respiratory Failure
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PSI 12 — Perioperative PE/DVT
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PSI 13 — Postoperative Sepsis
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PSI 14 — Postoperative Wound Dehiscence
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PSI 15 — Accidental Puncture/Laceration
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PSI 16 — What Happened to PSI 16?
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PSI 17–19 — Obstetric and Neonatal PSIs
03.
Module 3 — Putting It Together
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CDI & Coding Takeaways: How to Apply This in Practice
The closing module connects everything: how to use this knowledge in daily case reviews, audit preparation, and provider communication.
What's Inside?
Kerry Gibbons, RN, CCDS
ACDIS Approved CDI Educator
Founder of The Query Corner, LLC
Kerry has 10 years of inpatient CDI experience across a community hospital and a Level 1 trauma teaching facility, and spent a year consulting as a CDI auditor, advising on query compliance, identifying missed CDI and coding opportunities, and working directly with CDI teams and leadership. She holds her CCDS certification and is an Approved ACDIS CDI Educator. She built The Query Corner to fill a gap she kept seeing in the field: Healthcare professionals who had the clinical instincts but lacked the specific, structured knowledge to break into CDI with confidence. PSI Without Panic is exactly that — structured knowledge, built for people already doing the work. This is not a high-level overview course taught by someone who once read an AHRQ brief. It's built on clinical documentation experience, real audit work, and direct provider and team collaboration. You will hear that difference in every module.
Training your whole team?
Group pricing is available for CDI, coding, and quality departments.
3–9 seats: $79 per person
10+ seats: $69 per person
Request team access through the contact form. Include your name, organization, and number of seats. Each team member receives individual access.
what you get
19 on-demand videos (5–10 minutes each) Immediate access on enrollment Self-paced — watch on your schedule, rewatch what you need $97 one-time payment, no subscription
THE INVESTMENT $97 (Individual Access)
One payment. Immediate access. No subscription, no renewal.
If a single PSI case gets queried accurately, coded correctly, or defended in an audit because of what you learn here, this course paid for itself. Most CDI and coding professionals will see that return in the first week.