Terms and Conditions
The Query Corner, LLC
Last updated: November 11, 2026
These general terms apply to every program, course, rental, mentorship session and membership offered by The Query Corner, LLC. Each plan also has its own terms, shown under Plan Policy at checkout. If a plan's own terms differ from these general terms, the plan's own terms apply to that plan.
Education, not guarantees
• Our programs support clinical documentation integrity (CDI) education and professional development.
• Participation does not guarantee exam success, certification, job placement, promotion, or specific query, coding or payer outcomes.
• Content is educational and is not legal, coding, billing or medical advice. Follow your organization's policies and current official guidelines.
Confidentiality and patient privacy
• Use de-identified charts and examples only. Do not share protected health information (PHI) in sessions, messages, forms or community posts.
• Do not share information from your employer that is confidential or proprietary.
Personal use and content
• All materials are for your individual use only.
• You may not copy, record, resell, share or distribute program content, recordings, templates or session content without written permission from The Query Corner, LLC.
• Access to content ends when your plan's access period ends. Access periods cannot be extended unless a plan's terms say so.
Scheduling, access and sessions
• Sessions are booked through the Book Online system and are subject to availability.
• Each plan sets its own notice period for rescheduling and cancelling. Late cancellations and no-shows may be forfeited as described in that plan's terms.
• Sessions start and end at the scheduled time.
Payments and refunds
• Prices are shown at checkout. Payment plans, where offered, are described on the plan.
• Unless a plan's terms say otherwise, all sales are final once access is granted or a program begins.
Conduct
• Treat other members and the instructor with respect and professionalism.
• Harassment, discrimination or disruptive behavior may result in removal from a program or community without refund.
Communications
• Purchasing a plan does not sign you up for marketing email. You can opt in to email updates separately and unsubscribe at any time.
Changes to these terms
• We may update these terms from time to time. The version in place when you purchase applies to that purchase.
Contact
The Query Corner, LLC
Derry, NH